To get a new DirecTV remote, follow these steps:
1. Contact DirecTV Customer Service:
– Call DirecTV at 1-800-531-5000 or use their online chat support to request a replacement remote.
– They may offer you a free replacement if the remote is still under warranty or if there’s a technical issue.
2. Order Online:
– Visit the DirecTV website (directv.com) and log into your account.
– Navigate to the support or accessories section and search for “remote” or “remote replacement.”
– You can also check the official DirecTV remote control page to order a new one.
3. Buy from a Retailer:
– You can purchase a compatible remote from major electronics stores like Best Buy, Walmart, or online retailers such as Amazon.
– Make sure the remote is compatible with your specific DirecTV box (e.g., HD, Genie, or standard receivers).
4. Third-Party Remotes:
– If you prefer a third-party remote, there are universal remotes available that can be programmed to work with DirecTV services. Brands like Logitech Harmony or other universal remotes might be a good option.
Make sure to have your DirecTV account information or the model number of your receiver handy when contacting customer service or purchasing a replacement remote.
